Privacy Policy
Effective 06 March, 2024
We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you consent to the practices described in our Privacy Policy.
Booking Policy:
- All bookings are subject to availability.
- Bookings must be made in advance through our website or by contacting our salon directly.
- Changes to bookings can be made up to a certain time before the scheduled appointment, as outlined in our booking terms.
- We reserve the right to cancel or reschedule appointments due to unforeseen circumstances or emergencies. In such cases, we will make every effort to notify you in advance.
Cancellation Policy:
- We understand that plans can change. Please notify us as soon as possible if you need to cancel or reschedule your appointment.
- Cancellations made within a certain timeframe may be subject to a cancellation fee, as outlined in our cancellation policy.
- Failure to provide sufficient notice for cancellations may result in the inability to make future bookings.
Payment Policy:
- Payment for services is due at the time of booking or upon completion of your appointment, as specified by our payment terms.
- We accept various payment methods, including credit/debit cards and cash. Please refer to our payment options for further details.
Customer Conduct:
- We strive to maintain a respectful and welcoming environment for all our customers and staff.
- Any behavior deemed inappropriate or disruptive will not be tolerated and may result in refusal of service or removal from the premises.
Feedback and Complaints:
- We welcome feedback from our customers to help us improve our services. Please feel free to share your comments, suggestions, or concerns with us.
- If you have a complaint, please contact us directly so that we can address the issue promptly and effectively.
Disclaimer:
- While we make every effort to ensure the accuracy and reliability of the information provided on our website, we cannot guarantee its completeness or timeliness.
- We reserve the right to update, modify, or discontinue any aspect of our website or services without prior notice.
By using our website and services, you agree to abide by the policies and terms outlined above. If you have any questions or require further clarification, please don't hesitate to contact us: [email protected]
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