Pampering you from top to toe with everything your hair, needs!

Terms and Conditions

Effective 06 Match, 2024

These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and making bookings, you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.

Booking and Appointments:

  • All bookings are subject to availability.
  • Bookings can be made through our website or by contacting our salon directly.
  • Changes to bookings can be made within a certain timeframe before the scheduled appointment, as outlined in our booking policy.
  • We reserve the right to cancel or reschedule appointments due to unforeseen circumstances or emergencies.

Cancellation and Refunds:

  • Cancellations must be made within the specified timeframe to avoid cancellation fees.
  • Refunds are provided in accordance with our refund policy, which is subject to the terms and conditions outlined therein.

Payments:

  • Payment for services is due at the time of booking or upon completion of your appointment, as specified by our payment terms.
  • We accept various payment methods, including credit/debit cards and cash.

Customer Conduct:

  • We expect all customers to behave in a respectful and courteous manner towards our staff and other customers.
  • Any behavior deemed inappropriate or disruptive will not be tolerated and may result in refusal of service or removal from the premises.

Intellectual Property:

  • All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of our salon or its content suppliers and is protected by copyright laws.

Disclaimer of Warranties:

  • We make no warranties, representations, or guarantees regarding the accuracy, reliability, or completeness of the information provided on this website.
  • Your use of this website and any services or products obtained through this website is at your own risk.

Limitation of Liability:

  • In no event shall our salon, its directors, employees, or affiliates be liable for any direct, indirect, special, incidental, or consequential damages arising out of or in any way connected with the use of this website or the services provided.

Changes to Terms and Conditions:

  • We reserve the right to update, modify, or replace these terms and conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions.

By using our website and services, you agree to abide by the policies and terms outlined above. If you have any questions or require further clarification, please don't hesitate to contact us: [email protected]

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